Gambling can be addictive: Spinarium’s commitment to responsible gaming

Spinarium recognises that gambling can be addictive and may affect some players differently. Gambling should be treated as entertainment and not as a means to generate income. Spinarium is committed to providing a safe, controlled environment and to offering practical tools that help players stay in control.

Principles of protection

Spinarium’s Responsible Gaming framework rests on three core protections: player safety, game integrity, and safeguards against problem gambling. We implement age verification, protect personal data, monitor play for unusual patterns with independent assessment, and act to minimize potential harm while ensuring fair and secure play.

Underage gambling and age verification

Participation is strictly limited to adults within the applicable jurisdiction. We perform identity and age verification during sign‑up and conduct ongoing checks. If a user is identified as underage, access is blocked and the account is disabled in accordance with applicable law.

Self-regulation tools and limits

• Deposit limits: Players may set daily, weekly, or monthly deposit limits. Changes take effect immediately. If you wish to increase a limit, a cooling‑off period of 24 hours applies before the new limit becomes effective.
• Time-out and breaks: A Time-out option enables a temporary pause from betting for a period of 24 hours up to six weeks. During Time-out, deposits, wagers, and access to Spinarium products are disabled. Upon expiry, access is restored automatically unless you request otherwise.
• Self-exclusion: Players may request a longer self-exclusion for a defined period (for example, six months or longer). During self-exclusion, the account is closed to gambling across Spinarium properties and promotional communications are halted. Reactivation requires completion of the exclusion period and confirmation from the player.
• Reality check: A configurable reminder prompts you at set intervals about session duration, with options to continue playing or to log out.
• Parental controls and device filtering: We support enabling parental controls and filtering software to reduce access by minors; these tools can help protect vulnerable users.

Self-assessment and recognising risk

Spinarium offers an in‑site self‑assessment to help players gauge their gambling habits. The assessment presents questions about spending, control, and impact on daily life. If responses indicate elevated risk, Spinarium provides guidance, reinforces limits, and may recommend breaks or additional safeguards.

Self-assessment questions

1. Have you bet more than you could really afford to lose?
2. Have you needed to gamble with larger amounts of money to get the same excitement?
3. Have you gone back on another day to try to win back the money you lost?
4. Have you borrowed money or sold anything to gamble?
5. Have you felt that you might have a problem with gambling?
6. Have people criticised your betting or told you that you had a gambling problem?
7. Have you felt guilty about the way you gamble or what happens when you gamble?
8. Has gambling caused you any health problems, including stress or anxiety?
9. Has gambling caused any financial problems for you or your household?

Support and help options

If you are concerned about gambling on Spinarium, contact our safer gaming team via the on‑site Help Centre. We will guide you through available actions, including tightening limits, taking a Time-out, or initiating Self-exclusion. Spinarium will respect your exclusion decisions and will refrain from sending promotional material during an active exclusion. In addition to Spinarium tools, we provide information about independent support services available in your jurisdiction.

Data, cookies and privacy

Spinarium processes personal data in accordance with applicable privacy laws. We use cookies to improve your gaming experience; you can manage cookie settings from your account or during on‑site interactions. Essential cookies power core features; non‑essential cookies provide analytics, personalization, and marketing content, which you may disable if you wish.

Compliance and ongoing monitoring

Spinarium operates under applicable gaming regulations and maintains prudent KYC and AML controls. We monitor for unusual patterns to identify potential harms and will intervene in a timely manner in line with our policies and regulatory obligations.